Central Heating Installation and Servicing
Keep warm this winter
Contact Nortons for all your plumbing and heating enquiries.
A Very Warm Welcome to Nortons Heating
At Nortons Heating, we’re a family-run business with over 30 years of experience in the plumbing and heating industry. Based in York, we’ve built a solid reputation for delivering honest, reliable, and high-quality service to homes and businesses in York and the surrounding areas.
Our friendly and experienced team has worked hard to earn the trust of our local community, resulting in a loyal customer base and a large volume of repeat business. We take pride in the strong relationships we’ve built and the excellent reviews we continue to receive.
Our Services Include:
Plumbing repairs and installations
Boiler servicing, repairs & replacements
Central heating installation and maintenance
Emergency plumbing callouts
General plumbing
Outdoor installations
Whether you need a skilled plumber in York or a qualified heating engineer, you can count on Nortons Heating for a fast, friendly, and efficient service—every time.
Get a FREE instant boiler installation quote
We offer you the highest quality workmanship and services
Nortons Heating takes gas safety seriously. All of our engineers are on the Gas Safe Register and will have their official identity card when you ask to see it.
The Gas Safe Register is the official gas safety organisation in Great Britain. It replaced CORGI on 1st April 2009. The Gas Safe Register is responsible for the registration and regulation of gas engineers. Membership is mandatory for any company or engineer working with gas appliances.
We are Worcester Bosch and Ideal accredited installers. This gives you peace of mind that your heating system is installed correctly, has optimal performance and comes with an extended warranty. A Worcester and Ideal accredited installer is specifically trained and approved by the manufacturers ensuring they have the expertise to install your boiler to the highest standards.
Being a Which? Trusted Trader you can be confident that you are receiving a high standard of service due to the rigorous assessment process which includes background checks and a review of the business practices.
We are also a licenced member of APHC (Association of Plumbing and Heating Contractors) meaning we are vetted and committed to industry standards. This ensures you are working with a qualified, reputable and insured plumbing and heating contractor. giving you peace of mind that the work we carry out is compliant with regulations and best practices.
Our Services Include
- Boiler installation
- Boiler repairs
- Burst pipes
- Central heating installations
- Electric boilers service and repairs
- Energy efficient advice
- Gas safety inspections
- General plumbing
- Hob & gas oven fitting
- Immersion tanks replacements & repairs
- Landlord safety certificates
- Leaks
- Replacement radiators
- Shower fitting
- Tap fitting Replacements & repairs
- Underfloor heating repairs
- Washing & dishwasher machine fitting
- LPG, servicing repairs and installation
- Legionella Risk Assessment
Norton’s Heating(FRN 737738) is authorised and regulated by the Financial Conduct Authority. Norton’s Heating acts as a credit broker and not a lender and do not receive a fee for the introduction.
Credit is provided by Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK Plc authorised and regulated by Financial Conduct Authority. Finance options are offered subject to status and credit check which must be completed before commencement of works. A 14 day cooling off period applies to all applications. If cancelled within 14 days, alternative payment of full outstanding balance must be made.
Norton’s Heating, is a sole trader / Partnership. Suite 4a, Heritage House,
Murton Way, Osbaldwick,
York, YO19 5UW
Areas we cover
- Dunnington
- Wheldrake
- Stockton on the Forest
- York
- Escrick
- Acaster Malbis
- Copmanthorpe
- Knapton
- Askham Bryan
- Askham Richard
- Selby
- Easingwold
- Pocklington
- Murton
- Upper Poppleton
- Nether Poppleton
- Stamford Bridge
- Elvington
- Newton on Derwent
- Riccall
- Cawood
- Boroughbridge
- Pickering
- Wetherby
- Helmsley
- Ripon
- Malton
- Sheriff Hutton
- Sutton on the Forest
- Tadcaster
- Green Hammerton
- Naburn
- Middlethorpe
Data Privacy Policy
We are Norton's Heating and can be contacted on the below contact details:
• Email: info@nortonsheating.com
• Telephone: 01904 411 040
• Address: Suite 4a, Heritage house, Murton Way, York, YO19 5UW
Our Data Protection Officer
Our data protection officer can be contacted on the below:
• Andy Norton
• Email: info@nortonsheating.com
• Telephone: 01904 411 040
• Address: Suite 4a, Heritage house, Murton Way, York, YO19 5UW
Why do we collect and use your personal information?
We collect and use your personal information in order for us to provide you with our Plumbing/ Heating/ Boiler repair and installation service.
We use your personal information to send marketing communications to you about similar products and services that may be of interest to you. We will send our marketing communications to you by email. It is to be noted that you can object to your personal information being used by us to send you marketing information. Each marketing email will also include an unsubscribe link to enable you to opt-out of receiving future marketing communications.
What is our lawful basis for handling your personal information?
Under the General Data Protection Regulation (GDPR) we must have a lawful basis to legally handle your personal information. The lawful basis that we rely upon are as follows:
1. Contract – to take steps, at your request, to enter into a contract to fulfil your order and to perform our obligation under the contract (i.e. to deliver your order)
2. Legal obligation – to share personal information with law enforcement agencies and regulatory bodies if required to do so by law.
3. Legitimate interests – to use your personal information to send you marketing communications about similar products/services in the future, to share your personal information with third party professional service providers that we engage and to share your personal information with our successor(s) in the event of a merger or acquisition.
What happens if I do not provide my personal information?
We need your personal information in order to provide our Plumbing/ Heating/ Boiler repair and installation services to you. If we do not collect your personal information, we will not be able to provide our services to you.
Who will we share your personal information with?
We will share your personal information with Novuna Personal Finance.
We may share your personal information with law enforcement agencies, fraud prevention agencies and regulatory bodies such as the FCA and HMRC when required to do so by law.
We may engage the services of professional advisers such as compliance consultants, lawyers and accountants who may be given access to your personal information in order to provide their services to us. We will ensure that your personal information is protected by obtaining a written undertaking of confidentiality from the professional service providers.
In the event that we are subject to a merger or acquisition we may share your personal information with the organisation(s) that acquire or merge with our business and/or their professional advisers in the course of the acquisition or merger transaction and thereafter. In such circumstances the latter organisation will be required to use your personal information in the same ways described in this privacy policy.
How long will we store your personal information?
We will store your personal information for up to six years from ceasing to be our client. This is to enable us to refer to our records in the unlikely event that you want to lodge a complaint against us within six years.
If you do not exercise your right to object to marketing or unsubscribe to our marketing emails, we will store your personal information for marketing purposes until you exercise your right to object or unsubscribe.
What are your rights in relation to your personal information?
Right to access
You have the right to request copies of the personal information we hold about you at any time.
Right to rectification
You have the right to request that we correct any inaccurate personal information we hold about you.
Right to erasure
You have the right to request that we delete your personal information from our records.
Please note that we will not be able to delete your personal information whilst we are still providing our services to you. We will be able to delete your personal information once you cancel the service or once the service is completed.
Right to restrict processing
You have the right to request that we restrict how we use your personal information.
Right to object
You have the right to object to the collection and use of your personal information at any time.
Right to data portability
You have the right to obtain a copy of your personal information in a legible and compatible format such as Excel or Word.
Right to withdraw consent
You have the right to withdraw your consent for us to use your personal information at any time.
How can I exercise my rights in relation to my personal information?
You can exercise all of your rights by contacting us on any of the above contact details.
How do I lodge a complaint about the use of my personal information?
You can lodge a complaint with us directly by contacting us on one of the above contact details.
You also have the right to lodge a complaint directly with the Information Commissioner’s Office (ICO).
The ICO are the regulator who makes sure that we use your personal information in a lawful way.
You can lodge a complaint with the ICO by following this link https://ico.org.uk/concerns/ or calling the ICO on 0303 123 1113.